Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. PNK ONLINE SHOP will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 DAYS after the confirmation.

Please return your purchase to the following address:
UB MALAYSIA        
41,JALAN ANGGERIK DORITIS 31/128,KOTA KEMUNING
40460 SHAH ALAM,SELANGOR.


Please email to us sales@ubmalaysia.com or contact us at 019 288 4488 if you have any questions or doubts.